Privacy Policy

Last updated: January 2024

Introduction

gentle savanna ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website gentle-savanna.com or engage with our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Data

We may collect personal identification information that you voluntarily provide to us when you:

• Fill out forms on our website
• Subscribe to our newsletter
• Request information about our services
• Contact us via email or other communication channels

This information may include:

• Name
• Email address
• Company name
• Job title
• Any other information you choose to provide

Automatically Collected Data

When you visit our website, we may automatically collect certain information about your device and your visit, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on each page
• Referring website addresses
• Date and time of your visit

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To send you information about our services that you have requested
• To improve our website and services
• To analyze website usage and trends
• To comply with legal obligations
• To protect our rights and prevent fraud

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Your consent, where you have provided it
• Performance of a contract or to take steps at your request before entering into a contract
• Our legitimate business interests, where those interests do not override your fundamental rights
• Compliance with legal obligations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to others. We may share your information in the following circumstances:

• With service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements
• When required by law or to respond to legal process
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets, where your data may be transferred as part of that transaction

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access your personal data
• Right to rectify inaccurate data
• Right to erasure of your data
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise any of these rights, please contact us using the information provided below.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure that your personal data remains protected in accordance with this privacy policy.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us at:

Email: [email protected]

Address: 2847 Maple Grove Boulevard, Suite 450, Vancouver, BC V6K 3M9, Canada